Introduction
In the evolving world of life sciences, the need for scalable and compliant AI is no longer theoretical—it’s mission-critical. Based on years of consulting experience with leading pharma and biotech firms, this article outlines a transformation blueprint rooted in practical tools like the Thinkubator model and AI Center of Excellence (CoE), designed to move organizations from AI pilots to enterprise-wide impact.ai
Declining R&D productivity, rising trial costs, and increasing competition from AI-native disruptors are putting unprecedented pressure on traditional pharma players. To remain competitive, organizations must embed AI not just in systems—but in culture, decision-making, and scientific exploration.
“Capgemini’s latest research underscores this urgency. Between 2023 and 2024, the number of organizations integrating Generative AI at scale jumped from 6% to nearly 24%. This trend signals that early experimentation is rapidly evolving into enterprise transformation, and pharma cannot afford to lag behind in capability readiness or cultural alignment.”
Before any pharma organization can scale AI, it must baseline its maturity. We guide clients through a structured four-pillar diagnostic:
This ensures AI vision is rooted in operational reality.
Not every AI idea deserves investment. That’s why we recommend forming a Thinkubator—a structured, cross-functional forum where scientific, digital, legal, and business teams evaluate and prioritize AI use cases. This enables:
The Thinkubator prevents idea sprawl and enables strategic focus.
Through multiple engagements, we’ve seen pharma teams scale AI across four key stages:
Each phase is designed to de-risk adoption and generate sustained business value.
The CoE is where strategy becomes action, design CoEs that include:
The CoE governs lifecycle, ensures audit readiness, and accelerates knowledge transfer.
Use of heatmap to track AI progress across data, tools, people, and governance. Strategic KPIs include:
As AI systems mature, we are entering the era of Agentic AI—intelligent agents capable of not just recommending actions, but autonomously executing them. In pharma, this opens doors for:
While compliance and human oversight remain essential, the transformative potential of Agentic AI is enormous.
“Capgemini’s July 2025 report projects that Agentic AI could unlock $450 billion in value by 2028. Yet only 2% of enterprises have fully deployed such systems, and just 12% have achieved partial scaling. Interestingly, trust in fully autonomous AI agents has dropped—from 43% in 2023 to 27% in 2024—signaling that ethical frameworks, auditability, and human oversight will be just as critical as innovation itself. “
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